FAQ
- My crate is damaged. What do I do?
- Is the crate designed to be held in a vehicle with seatbelts?
- How do you clean the crate?
- Does the crate come with a mat for the floor?
- What are the dimensions of the XL crate when folded?
- Does the crate come with a travel case?
- What color is this crate?
- Is there a way to lock the zippers?
- Is the crate big enough for a cat to give birth?
- Is the crate rainproof or waterproof?
- What is the crate bottom made of?
- What is the crate's frame made of?
- How do you securely lock in the crate's rods during set up?
- Does the top zip open?
- How much does this crate weigh?
- Is the crate sturdy?
- Will the small crate fit under the seat of an airplane?
- Is the crate airplane approved for travel?
- Does the crate have ventilation?
- We cannot fold/unfold the playpen!
- How do we talk about replacement parts?
- Can the playpen be used as a cage replacement?
- What are the playpen dimensions?
- Is the playpen big enough for 2 pets?
- Can the playpen fit a cat, three kittens, and a litter box?
- Is the bottom attached with zippers or velcro?
- Is the playpen durable for a 6 month old, 50lb golden retriever?
- Is there a top to the playpen?
- Can you connect two playpens?
- Does the playpen work as an IVDD recovery crate?
- What size playpen should I purchase?
- Can the playpen be used as a birthing center?
- Is the large playpen big enough for a 30lb cocker spaniel and 11lb shih tzu?
- Anyone know how to repair a hole that their crafty dog has created to sneak out of?
- How does the playpen fold back up for storage?
- Can the playpen be knocked over easily?
- Can I take the medium in my larger suitcase?
- Can the playpen be used for a new puppy while I'm at work?
- Has anyone found something to put inside the playpen to protect the floor from spills?
- I received the wrong size. What do I do?
- Is this big enough for a 2 year old Javanese?
- Does the playpen have a door?
- What material is the playpen made from?
- Can the playpen be used for travel?
- Can the playpen be cleaned?
- What size water bottle fits in the holder?
- Do you sell replacement tops?
- Does it have a pocket for a lick bottle?
- Can you close the windows to block light?
- Can my pet sleep in the playpen?
- Will the playpen stand up on its own?
- Does the fabric have a smell?
- What are the dimensions of this carrier?
- What country is this carrier made?
- Would the carrier work for ferrets?
- What is the height on this carrier? I need one that is 9
- Is the bottom sturdy?
- Is the zipper sturdy, made of plastic or metal?
- Would this hold 2 three month old kittens?
- Has anyone taken the carrier on an airplane?
- Is the bottom sturdy enough?
- What weight of pet will this carrier accommodate?
- Would the carrier be suitable for a smaller pet such as a parrot, rabbit, or guinea pig?
- Does the top of the carrier open?
- There is a strap with a metal clip inside the carrier. What is this strap for?
- Can the carrier be washed?